Contact
Contact Us
Last updated · 2026-05-10
Fastest path is email — we aim to respond within 2 business days (excluding weekends / public holidays).
General Inquiries
Product questions, partnership inquiries, press —
ai@next-frame.ai
Billing / Refunds
For subscriptions and refunds, please use the Stripe billing portal directly — no need to email us.
If you run into an issue in the Stripe portal, email us —
ai@next-frame.ai (please put "Billing" in the subject line)
See our Refund Policyfor detailed terms.
Security & Privacy
Data protection, vulnerability reports, GDPR / privacy-law inquiries —
ai@next-frame.ai (please put "Security" in the subject line)
If you discover a security vulnerability that could put others' data at risk, please contact us before any public disclosure so we have a chance to fix it. We commit to responding in good faith and will not pursue researchers who report responsibly.
Company
NEXTFRAME AI STUDIO
